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feat: add notes about CAA records to custom domains #665

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onderay merged 2 commits into from
Feb 13, 2026
Merged

feat: add notes about CAA records to custom domains #665

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Add notes about CAA records to custom domains
coel Feb 11, 2026
097990c
Merge branch 'main' of https://github.com/kinde-oss/documentation int…
coel Feb 11, 2026
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2 changes: 2 additions & 0 deletions src/content/docs/build/domains/organization-custom-domain.mdx
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Expand Up @@ -58,6 +58,8 @@ Instructions will vary depending on your domain provider. Here’s the general p
2. Navigate to the page where you can add DNS records.
3. Use the details provided by Kinde to add CNAME DNS records.

If your domain has **CAA (Certificate Authority Authorization)** records, you must allow both **ZeroSSL** (`sectigo.com`) and **Let's Encrypt** (`letsencrypt.org`), which Kinde uses to provision and renew SSL certificates. See [CAA records (if you use them)](/build/domains/pointing-your-domain/#caa-records-if-you-use-them) in the main custom domain guide for details and sample records.

## Step 3: Monitor for verification and SSL certificate provisioning

1. Open the individual organization record.
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16 changes: 16 additions & 0 deletions src/content/docs/build/domains/pointing-your-domain.mdx
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Expand Up @@ -77,6 +77,22 @@ Apologies that we can’t offer instructions for all situations, as this will be

</Aside>

## CAA records (if you use them)

If your domain has **CAA (Certificate Authority Authorization)** records, they restrict which certificate authorities can issue SSL certificates for your domain. Kinde provisions and renews certificates using **ZeroSSL** and **Let's Encrypt**, so you must allow both in your CAA records or certificate issuance will fail.

Add CAA records that authorize both providers. For your custom domain (or the subdomain you use, e.g. `account`), add two CAA records like this:

| Host | Record type | Value |
|------|-------------|--------|
| `account` (or your subdomain) | CAA | `0 issue "sectigo.com"` |
| `account` (or your subdomain) | CAA | `0 issue "letsencrypt.org"` |

- **ZeroSSL** uses the CA domain **sectigo.com**
- **Let's Encrypt** uses the CA domain **letsencrypt.org**

If you only list one CA in your CAA records, add the other. If you have no CAA records, you don't need to add any; certificate issuance will work as normal.

## Check verification status in Kinde

Once you have created the DNS entries, Kinde will start the verification process. This can take anywhere from a few minutes to a couple of hours. When it completes, the verification status will change to 'Provisioned' and an SSL certificate will be provisioned.
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