From 4d68a23efc07a1c1122e155ce09531fa2eaf141b Mon Sep 17 00:00:00 2001 From: Nathaly Toledo Date: Tue, 3 Feb 2026 15:38:58 -0400 Subject: [PATCH 1/7] Update instructions for changing Kinde sign-in email Clarified the process for changing the sign-in email for Kinde accounts, including steps for inviting a new email, promoting it to Owner, and removing the old email. --- .../update-your-details.mdx | 30 +++++++++++++++---- 1 file changed, 25 insertions(+), 5 deletions(-) diff --git a/src/content/docs/manage-your-account/business-information/update-your-details.mdx b/src/content/docs/manage-your-account/business-information/update-your-details.mdx index a723f67e4..d56db0d18 100644 --- a/src/content/docs/manage-your-account/business-information/update-your-details.mdx +++ b/src/content/docs/manage-your-account/business-information/update-your-details.mdx @@ -46,12 +46,32 @@ You can change some business details in Kinde, but you may need to contact suppo ## Change the email you sign in to Kinde with -You cannot edit the email you sign in to Kinde with, but you can invite a new team member (new email) to join you on Kinde and make them an Owner in the business. +You cannot directly edit the email address you use to sign in to Kinde. However, you can switch your sign-in email by inviting your new email address to the business, promoting it to an Owner, and then removing the old account. + +**1. Add the new email address** + +* Send a team invitation to the new email address. +* Accept the invitation via the new email to join the Kinde business. + +**2. Promote the new email to Owner** + +* Sign in with your **current** (old) Owner account. +* Go to **Settings** -> **Team members** -> **Members**. +* Find the new email address in the list and click the three dots (`...`) next to it. +* Select **Edit roles**, choose **Owner**, and save the changes. + +**3. Remove the old email address (If applicable)** + +* Sign out, then sign back in using the **new** email address (which now has Owner permissions). +* Go to **Settings** -> **Team members** -> **Members**. +* Find the old email address in the list. +* Click the three dots (`...`) and select **Edit roles**. +* Change the role from **Owner** to another role (e.g., "Admin" or "Member") and save. +> **Note:** You must change the role first because Owners cannot remove other Owners. + + +* Once the role is updated, click the three dots (`...`) again and select **Remove member**. -1. Send a [team invitation](/get-started/team-and-account/add-team-members/) to the new email address. -2. Accept the invitation to join Kinde. -3. (If applicable) Contact support@kinde.com (from the original Owner email) and request that the new team member be promoted to the role of Owner. -4. (If applicable) Once that is done, you can request via support@kinde.com that the original Owner (Old email) be deleted from your business. Owners cannot delete other Owners. ## Change business details From 470759ef3e1a6662959914278eeb861cf517adc9 Mon Sep 17 00:00:00 2001 From: Nathaly Toledo Date: Wed, 4 Feb 2026 12:45:05 -0400 Subject: [PATCH 2/7] Update instructions for changing sign-in email - PART 1 Make heading 3 here ###, remove the number. Combined 1 and 2 under one heading: e.g., Add a new email address and promote to owner Format the bullet points as a numbered list, like the rest of the sections. The actual place to find the setting is: On the Kinde home page, select the avatar menu at the bottom left In the menu that opens, select Team members --- .../update-your-details.mdx | 35 +++++++++---------- 1 file changed, 16 insertions(+), 19 deletions(-) diff --git a/src/content/docs/manage-your-account/business-information/update-your-details.mdx b/src/content/docs/manage-your-account/business-information/update-your-details.mdx index d56db0d18..fadf5aa6e 100644 --- a/src/content/docs/manage-your-account/business-information/update-your-details.mdx +++ b/src/content/docs/manage-your-account/business-information/update-your-details.mdx @@ -48,25 +48,22 @@ You can change some business details in Kinde, but you may need to contact suppo You cannot directly edit the email address you use to sign in to Kinde. However, you can switch your sign-in email by inviting your new email address to the business, promoting it to an Owner, and then removing the old account. -**1. Add the new email address** - -* Send a team invitation to the new email address. -* Accept the invitation via the new email to join the Kinde business. - -**2. Promote the new email to Owner** - -* Sign in with your **current** (old) Owner account. -* Go to **Settings** -> **Team members** -> **Members**. -* Find the new email address in the list and click the three dots (`...`) next to it. -* Select **Edit roles**, choose **Owner**, and save the changes. - -**3. Remove the old email address (If applicable)** - -* Sign out, then sign back in using the **new** email address (which now has Owner permissions). -* Go to **Settings** -> **Team members** -> **Members**. -* Find the old email address in the list. -* Click the three dots (`...`) and select **Edit roles**. -* Change the role from **Owner** to another role (e.g., "Admin" or "Member") and save. +### 1. Add the new email address and promote the new email to Owner + +1. Send a team invitation to the new email address. +2. Accept the invitation via the new email to join the Kinde business. +3. Sign in with your **current** (old) Owner account. +4. On the Kinde home page, select the avatar menu at the bottom left, in the menu that opens, select **Team members**. +5. Find the new email address in the list and click the three dots (`...`) next to it. +6. Select **Edit roles**, choose **Owner**, and save the changes. + +**2. Remove the old email address (If applicable)** + +1. Sign out, then sign back in using the **new** email address (which now has Owner permissions). +2. Go to **Settings** -> **Team members** -> **Members**. +3. Find the old email address in the list. +4. Click the three dots (`...`) and select **Edit roles**. +5. Change the role from **Owner** to another role (e.g., "Admin" or "Member") and save. > **Note:** You must change the role first because Owners cannot remove other Owners. From 274f94fde4d683ff2478a64b197f2997531dc896 Mon Sep 17 00:00:00 2001 From: Nathaly Toledo Date: Wed, 4 Feb 2026 12:48:31 -0400 Subject: [PATCH 3/7] Changed heading format Change into heading 3 ### --- .../business-information/update-your-details.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/content/docs/manage-your-account/business-information/update-your-details.mdx b/src/content/docs/manage-your-account/business-information/update-your-details.mdx index fadf5aa6e..6d91e17a8 100644 --- a/src/content/docs/manage-your-account/business-information/update-your-details.mdx +++ b/src/content/docs/manage-your-account/business-information/update-your-details.mdx @@ -57,7 +57,7 @@ You cannot directly edit the email address you use to sign in to Kinde. However, 5. Find the new email address in the list and click the three dots (`...`) next to it. 6. Select **Edit roles**, choose **Owner**, and save the changes. -**2. Remove the old email address (If applicable)** +### **2. Remove the old email address (If applicable)** 1. Sign out, then sign back in using the **new** email address (which now has Owner permissions). 2. Go to **Settings** -> **Team members** -> **Members**. From b003751dd6bf9959ab8cf09a800e6f7474af043f Mon Sep 17 00:00:00 2001 From: Nathaly Toledo Date: Wed, 4 Feb 2026 12:49:55 -0400 Subject: [PATCH 4/7] Fix formatting in update-your-details.mdx At Kinde Docs, we use right caret > --- .../business-information/update-your-details.mdx | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/src/content/docs/manage-your-account/business-information/update-your-details.mdx b/src/content/docs/manage-your-account/business-information/update-your-details.mdx index 6d91e17a8..5592d9386 100644 --- a/src/content/docs/manage-your-account/business-information/update-your-details.mdx +++ b/src/content/docs/manage-your-account/business-information/update-your-details.mdx @@ -60,7 +60,7 @@ You cannot directly edit the email address you use to sign in to Kinde. However, ### **2. Remove the old email address (If applicable)** 1. Sign out, then sign back in using the **new** email address (which now has Owner permissions). -2. Go to **Settings** -> **Team members** -> **Members**. +2. Go to **Settings** > **Team members** > **Members**. 3. Find the old email address in the list. 4. Click the three dots (`...`) and select **Edit roles**. 5. Change the role from **Owner** to another role (e.g., "Admin" or "Member") and save. From da37d75bd71ef20e242eb311a5e74bef4e861138 Mon Sep 17 00:00:00 2001 From: Nathaly Toledo Date: Wed, 4 Feb 2026 12:52:46 -0400 Subject: [PATCH 5/7] Clarify role change requirement before member removal Updated instructions to emphasize changing the role before removal. --- .../business-information/update-your-details.mdx | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git a/src/content/docs/manage-your-account/business-information/update-your-details.mdx b/src/content/docs/manage-your-account/business-information/update-your-details.mdx index 5592d9386..77a397d3f 100644 --- a/src/content/docs/manage-your-account/business-information/update-your-details.mdx +++ b/src/content/docs/manage-your-account/business-information/update-your-details.mdx @@ -64,10 +64,12 @@ You cannot directly edit the email address you use to sign in to Kinde. However, 3. Find the old email address in the list. 4. Click the three dots (`...`) and select **Edit roles**. 5. Change the role from **Owner** to another role (e.g., "Admin" or "Member") and save. -> **Note:** You must change the role first because Owners cannot remove other Owners. + -* Once the role is updated, click the three dots (`...`) again and select **Remove member**. +6. Once the role is updated, click the three dots (`...`) again and select **Remove member**. ## Change business details From 6da714d199dfff5b4e95c9a4eb4ae7ce1a6cbac3 Mon Sep 17 00:00:00 2001 From: Nathaly Toledo Date: Wed, 4 Feb 2026 13:03:26 -0400 Subject: [PATCH 6/7] Refactor steps for updating business account details Reformatted steps for clarity and improved readability. --- .../business-information/update-your-details.mdx | 7 ++++--- 1 file changed, 4 insertions(+), 3 deletions(-) diff --git a/src/content/docs/manage-your-account/business-information/update-your-details.mdx b/src/content/docs/manage-your-account/business-information/update-your-details.mdx index 77a397d3f..358982ac7 100644 --- a/src/content/docs/manage-your-account/business-information/update-your-details.mdx +++ b/src/content/docs/manage-your-account/business-information/update-your-details.mdx @@ -53,9 +53,10 @@ You cannot directly edit the email address you use to sign in to Kinde. However, 1. Send a team invitation to the new email address. 2. Accept the invitation via the new email to join the Kinde business. 3. Sign in with your **current** (old) Owner account. -4. On the Kinde home page, select the avatar menu at the bottom left, in the menu that opens, select **Team members**. -5. Find the new email address in the list and click the three dots (`...`) next to it. -6. Select **Edit roles**, choose **Owner**, and save the changes. +4. On the Kinde home page, select the avatar menu at the bottom left. +5. In the menu that opens, select **Team members**. +6. Find the new email address in the list and click the three dots (`...`) next to it. +7. Select **Edit roles**, choose **Owner**, and save the changes. ### **2. Remove the old email address (If applicable)** From 863c223bb8a5d7280510b569a544a44e35325754 Mon Sep 17 00:00:00 2001 From: Tamal Anwar Chowdhury Date: Fri, 6 Feb 2026 13:18:29 +0600 Subject: [PATCH 7/7] Update formatting and headings in business details doc --- .../business-information/update-your-details.mdx | 13 +++++++------ 1 file changed, 7 insertions(+), 6 deletions(-) diff --git a/src/content/docs/manage-your-account/business-information/update-your-details.mdx b/src/content/docs/manage-your-account/business-information/update-your-details.mdx index 358982ac7..5960d8793 100644 --- a/src/content/docs/manage-your-account/business-information/update-your-details.mdx +++ b/src/content/docs/manage-your-account/business-information/update-your-details.mdx @@ -3,6 +3,8 @@ page_id: 5763efd9-bb24-4051-90cf-780e198dde77 title: Update your business details sidebar: order: 1 +tableOfContents: + maxHeadingLevel: 3 relatedArticles: - 0b411dbc-6394-4a18-a414-dd3b158c2e74 - b1e5506a-d378-4b73-a6f5-f96bd45b56f1 @@ -48,7 +50,7 @@ You can change some business details in Kinde, but you may need to contact suppo You cannot directly edit the email address you use to sign in to Kinde. However, you can switch your sign-in email by inviting your new email address to the business, promoting it to an Owner, and then removing the old account. -### 1. Add the new email address and promote the new email to Owner +### Add the new email address and promote the new email to Owner 1. Send a team invitation to the new email address. 2. Accept the invitation via the new email to join the Kinde business. @@ -58,7 +60,7 @@ You cannot directly edit the email address you use to sign in to Kinde. However, 6. Find the new email address in the list and click the three dots (`...`) next to it. 7. Select **Edit roles**, choose **Owner**, and save the changes. -### **2. Remove the old email address (If applicable)** +### Remove the old email address (If applicable) 1. Sign out, then sign back in using the **new** email address (which now has Owner permissions). 2. Go to **Settings** > **Team members** > **Members**. @@ -66,13 +68,12 @@ You cannot directly edit the email address you use to sign in to Kinde. However, 4. Click the three dots (`...`) and select **Edit roles**. 5. Change the role from **Owner** to another role (e.g., "Admin" or "Member") and save. - + 6. Once the role is updated, click the three dots (`...`) again and select **Remove member**. - ## Change business details 1. On the Kinde home page, select the avatar menu at the bottom left.